Sellers

Table of Contents

Welcome to Fight Supply Company, LLC!  We are excited to have you as part of our marketplace.  To ensure a smooth and successful selling experience, please review the following key policies:

1. PRODUCT LISTINGS

  • Accuracy:  Ensure all product descriptions, images, and specifications are accurate and up-to-date.
  • Compliance:  Products must comply with Fight Supply Company’s guidelines and relevant legal standards.

2. ORDER MANAGEMENT

  • Timely Processing:  Orders should be processed and shipped within the specified timeframes.
  • Inventory Updates:  Maintain accurate inventory levels to prevent overselling.

3. CUSTOMER SERVICE

  • Communication:  Respond to customer inquiries and issues promptly, within 48 hours.
  • Resolution:  Work diligently to resolve any disputes or issues with customers directly.

4. DISPUTES & CLAIMS

  • Initial Contact:  Attempt to resolve any disputes directly with the customer.
  • Escalation:  If unresolved, disputes can be escalated to Fight Supply Company’s Mediation Team for resolution.
  • Fairness:  Engage in the dispute resolution process in good faith.
  • Reference our Disputes & Claims Policy

5. PAYMENTS & FEES

  • Timely Payments:  Payments will be processed according to the agreed schedule.
  • Fees:  Be aware of any applicable fees for transactions, listings, or other services.

6. PROHIBITED ACTIONS

  • Fraudulent Activity:  Any form of fraudulent activity or misuse of the platform will result in penalties, including possible account suspension or termination.
  • Compliance:  Follow all platform rules and legal requirements to maintain a positive selling environment.

7. SUPPORT & RESOURCES

  • Assistance:  Our support team is available to help with any questions or issues you may have.
  • Resources:  Utilize the resources and tools provided by Fight Supply Company to optimize your selling experience.

For detailed information on each policy, please refer to our full Seller Policies document or contact our support team at policy@fightsupply.com.

Thank you for partnering with Fight Supply Company, LLC.  We look forward to your success on our marketplace!

This summary provides an overview of the key policies to help you operate smoothly and effectively on our platform.  Compliance with these policies ensures a positive experience for both sellers and buyers.