Terms & Policies

Buyers

Shopping, Ordering,
and Communications with Sellers

Table of Contents

Welcome to Fight Supply Company, LLC!  We are committed to providing a secure and enjoyable shopping experience.  Please review the following key policies to ensure a smooth transaction process:

1. PRODUCT LISTINGS

  • Accuracy:  Product descriptions, images, and specifications are provided by sellers and should accurately reflect the items for sale.
  • Compliance:  All products must comply with Fight Supply Company’s guidelines and relevant legal standards.

2. ORDER MANAGEMENT

  • Order Confirmation:  You will receive an order confirmation email once your purchase is completed.
  • Tracking:  Tracking information will be provided once your order is shipped, allowing you to monitor its progress.

3. CUSTOMER SERVICE

  • Inquiries:  For any questions or concerns about a product or order, contact the seller directly through the marketplace messaging system.
  • Support:  Our customer support team is also available to assist with any issues you may encounter.

4. DISPUTES & CLAIMS

  • Initial Resolution:  Attempt to resolve any issues directly with the seller.
  • Escalation:  If an issue cannot be resolved, you can escalate the dispute to Fight Supply Company’s Mediation Team for further assistance.
  • Fair Process:  We aim to resolve disputes fairly and transparently.
  • Reference our Disputes & Claims Policy

5. PAYMENTS & REFUNDS

  • Secure Payments:  All transactions are processed securely through our platform.
  • Refunds:  Refunds will be issued according to our refund policy if the product is not as described, defective, or not received.

6. PROHIBITED ACTIONS

  • Fraudulent Activity:  Any form of fraudulent activity or misuse of the platform is strictly prohibited and may result in account suspension or termination.
  • Compliance:  Adhere to all platform rules and legal requirements to ensure a positive shopping experience.

7. SUPPORT & RESOURCES

  • Assistance:  Our support team is available to help with any questions or issues you may have.
  • Resources:  Utilize the resources and guides provided by Fight Supply Company to enhance your shopping experience.

For detailed information on each policy, please refer to the menu at top of this web page or contact our support team at policy@fightsupply.com.

Thank you for shopping with Fight Supply Company, LLC. We look forward to serving you!

This summary provides an overview of the key policies to help you enjoy a seamless and secure shopping experience on our platform. Compliance with these policies ensures a positive experience for all users.